HOW TO ORDER A REPEAT PRESCRIPTION

If you require prescriptions for regular and continuing treatment, it is not always necessary to see the doctor each time.  Repeat prescriptions are computerised and the tear-off slip at the side will indicate the date your review is due.

Give 3 full working days’ notice. Please DO NOT telephone.

SystmOnline is available to ALL our registered patients. Once registered, you can order your Repeat Prescriptions online via your home PC or mobile device. 

To register for this service, simply call into our reception and our staff will be happy to provide you with your unique Username and Password. You will need to provide the reception staff with photographic proof of identification such as a passport or driving licence.

If you're already registered, click here to order your repeat prescription.

 

If you're having any difficulties using SystmOnline please click here

For more information on SystmOnline, please click here or click on the dedicated 'ONLINE' menu above.

 

You may of course still order prescriptions at the pharmacy, in the surgery or online through SystmOnline. We regret we cannot take prescription requests over the telephone. Please note that you can only order items that have been agreed with your Doctor.

The receptionist will prepare your prescription for the doctor to check and sign. Please allow 3 full working days (excluding weekends and bank holidays) and then you can collect the prescription from the surgery or your agreed pharmacy.

Alternatively you may prefer to collect your prescriptions from a Pharmacy for collection from there. You will need to arrange for the prescription to be collected from the surgery by the pharmacy. Many pharmacies do collect prescriptions from us regularly. You would still need to allow the same amount of time for your prescription to be prepared.

Many pharmacies will deliver prescriptions to people who find it difficult to collect their prescriptions and medication in person. Please notify us of which pharmacy you wish to use if this is the case.

Another option is to leave with the receptionist, in advance, a supply of Stamped Addressed Envelopes and select the option below to indicate that you would like the prescription to be posted using one of these envelopes. Please allow time for delays in the post. If you select that option but do not have any SAE's left at reception then the prescription will be left for you to collect in the usual way.

 

IMPORTANT:

Please note you are only able to request repeat prescriptions for those items that are on the right hand side of your last repeat prescription.  Any items not on your repeat prescription list, will need to be discussed by you with your GP in the first instance.